FAQ
Our jewelry
What materials are the jewelry pieces made of?
All our jewelry is made of stainless steel.
- Water-resistant
- Tarnish-resistant
- Hypoallergenic
- Leaves no marks
Can I wear the jewelry underwater?
Absolutely! Our jewelry is crafted from stainless steel, a material known for its high resistance to water and corrosion. You can therefore wear them in the shower or at the pool without fear of them tarnishing or rusting.
Delivery
What is the delivery time?
Please allow approximately 7 business days for the design and shipping of your order. In-store pickups are generally ready within 24-48 hours.
What is the shipping cost?
Shipping is free for orders of $70 or more. Otherwise, standard shipping costs $10.99 and express shipping costs $15.99.
Charm Studio
Can we book the Charm Studio for an event?
Absolutely! For more information, go to: About – Rental
Returns & exchanges
How long do I have to make a return?
You have 30 days after purchase to make a return.